Digital Access Giveaway FAQ

  1. What is The Star Digital Access Giveaway?

    The Star is giving away awesome prizes to Digital Access members for three months, April 17 - July 16, 2020.

  2. What are the prizes?

    The prizes change on a monthly basis and will be announced at the start of each series.

    1st Series: From April 17, 2020 to May 16, 2020
    Limited Edition Personalised T-Shirt worth RM50 x 10
    Winners can pick from one out of three T-Shirt designs and have their name or likeness printed on the shirt (depending on the design).

    2nd Series: From May 17, 2020 to June 16, 2020
    RM50 Shopee vouchers x 10

    3rd Series: From June 17, 2020 to July 16, 2020
    First prize: RM250 AEON gift voucher
    Second prize: RM150 AEON gift voucher
    Third prize: RM100 AEON gift voucher

  3. Who is eligible for the giveaway?

    All Digital Access members who meet the following criteria are automatically in the running to win:

    • Have an active membership on Intro Offer (RM1.90 for the first month) or the Standard Plan during the Giveaway Period (April 17 - July 16, 2020). This includes new members as well as existing members who signed up before the giveaway but renewed their membership during the Giveaway Period.
    • Aged 18 and above and residing in Malaysia

    Members on the Free Trial and Corporate Membership are not eligible. Click here to subscribe now.

  4. How do I participate in the giveaway?

    To be in the running to win, all you need to do is subscribe to The Star Digital Access membership Intro Offer or Standard plan via web (https://thestar.com.my/subscribe) or The Star Malaysia app during the Giveaway Period.

  5. I subscribed to The Star Digital Access before the Giveaway Period, am I still eligible?

    Yes, you’ll automatically be in the running to win as long as your membership is still active during the Giveaway Period. Renew your membership across the three months for a higher chance to to win!

  6. How will the winners be selected?

    Click here to view the full Terms & Conditions.

  7. When will winners be announced?

    Ten winners will be announced within a week after the end of each series. For example, the 1st Series ends on May 16, hence the winner announcement for the series will be made by May 23.

  8. How will the winners be notified?

    Winners will be notified via phone call followed by a confirmation email. Winners are required to reply to the confirmation email and provide a shipping address and other details related to the prize.

  9. When will the winners receive their prize?

    The prizes will be posted by mail within 15 days after winners reply to the confirmation email with their complete details.

  10. I did not receive my prize, what should I do?

    If you have not received your prize after 20 days, kindly notify us via email at customerservice@thestar.com.my or call 1300-88-7827 so that we can investigate the whereabouts of your prize.

    Please note that the Organiser shall not be held liable for any damage, loss, delay or unsuccessful delivery of prizes.